گروه فناوری پرند - Parand Tech Group

Reasons for CRM fails

  • Failure 1: Installing technology without a business strategy.
  • Failure 2: Paying insufficient attention to user needs and benefits.
  • Failure 3: Using ambiguous (or non-existent) measures of project completion and success.

Reasons are declared here.

Print | posted on Wednesday, August 12, 2009 7:23 AM

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